Terms of Service

These Terms of Service (“Terms”) govern access to and use of Flowly (“Flowly”, “we”, “us”), a CRM, telephony, automation, and appointment-booking platform (the “Service”). By registering for or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Flowly lets you capture and manage leads and clients, receive bookings through your own booking pages, generate quotes and invoices, and automate communications over email and WhatsApp, among other features. We may add, change, or remove functionality over time.

2. Accounts

You must provide accurate information when registering and keep your credentials confidential. You are responsible for all activity under your account. Notify us immediately of any unauthorized use.

3. Acceptable use

You agree not to use the Service to:

• Send unsolicited communications (spam) or breach applicable data-protection and electronic-communications laws.
• Upload unlawful, defamatory, or infringing content.
• Attempt to compromise the security of the Service, access other users' data, or interfere with its operation.
• Resell or exploit the Service without our authorization.

4. Your data and content

You retain ownership of the data you enter into the Service (your leads, clients, bookings, and other content). You grant us a limited license to host and process that data solely to provide the Service to you. You are responsible for having an appropriate legal basis to process the personal data of third parties you enter.

5. Third-party integrations

The Service can connect to third-party services such as Google (Google Calendar and Google Meet), Resend, and WhatsApp via Green API. Use of those integrations is also subject to each provider's terms and policies. We are not responsible for the availability or behaviour of third-party services. Our use of Google data is governed by our Privacy Policy and by the Google API Services User Data Policy.

6. Plans and payment

Some features are offered through paid subscription plans. Prices and limits are shown within the platform. Except where the law provides otherwise, amounts paid are non-refundable. We may update pricing with reasonable prior notice.

7. Intellectual property

The Service, its software, design, and trademarks are owned by Flowly or its licensors and are protected by applicable law. These Terms do not transfer to you any intellectual-property rights in the Service.

8. Availability and disclaimers

The Service is provided “as is” and “as available”. While we work to keep it reliable, we do not guarantee that it will be error-free or uninterrupted. To the extent permitted by law, we disclaim implied warranties.

9. Limitation of liability

To the maximum extent permitted by law, Flowly will not be liable for indirect, incidental, or consequential damages, nor for loss of data, revenue, or profits arising from the use of or inability to use the Service. Nothing in these Terms excludes liability that cannot be limited by law.

10. Indemnification

You agree to hold Flowly harmless from third-party claims arising from your use of the Service or your breach of these Terms.

11. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or where necessary to protect the Service or other users. After termination, you may request export or deletion of your data as provided by law.

12. Changes

We may modify the Service or these Terms. We will post the updated version on this page and, for material changes, aim to notify you. Continued use after posting constitutes acceptance of the new Terms.

13. Governing law

These Terms are governed by the laws of Spain. Any dispute will be submitted to the competent courts in Spain, without prejudice to any rights you may have as a consumer.

14. Contact

For any question about these Terms, email us at anthonyautomates.dev@gmail.com.